Dear CHA CHA TEA friends,
I hope you are safe and healthy.
Today, May 21 is International Tea Day. I appreciate all the people who make it possible for me to enjoy my tea journey. I enjoy tea every day at home and at my store, I learn a lot with my tea sommelier courses, and I am having fun experimenting by making cocktails and cooking with tea.
AND! Most of all, I appreciate YOU: my CHA CHA TEA customers. Thank you so very much for your support and encouragement. I am so lucky to have you in my tea circle.
In the middle of March, I was crying every day, not knowing what would happen to all of us and to my store. I was very scared. And I decided to close the door for public shopping from March 24th.
It has been almost 2 months. I am still coming to my store, receiving your tea orders by email, answering phone calls and fulfilling online orders every day. How lucky I am to be able to keep my business running. I miss you so much. I always savour our little chats. BUT! I still get to do what I like to do.
***My favourite place. 🍵☕️***
In general, people are so tired and stressed. We are all affected by this Pandemic. People who work for the customer service sector have made these comments to me: “Almost everybody is nice.” “The majority of people are OK.” or “95% of people are patient.” However, some people have been yelled at because things are inconvenient.
For me? 100% of my customers are AMAZING! Yes: 100%. Every single person. I have not had even one negative experience with you. You are all so kind and patient with me. Worrying about me, my store and my family. And even grateful that I sell tea to you. AMAZING.
So, on this International Tea Day, I am thinking of you, and I raise my cup in a toast to my lovely CHA CHA TEA FRIENDS!!
Join me in a cup of tea to celebrate International Tea Day!
Thank you for your continued support. Stay safe and Stay Awesome!
Kaoru